MTTR logic update in Snyk Analytics

Improved

We would like to notify on an improvement related to the issues' Mean Time To Resolve (MTTR) measurements within the manage tab inside Snyk Analytics.

With the current implementation, issue resolutions of under a day are not being counted correctly during MTTR measurements. The planned release will solve it and provide a more accurate MTTR results.

Once the improved logic is released you should expect seeing slightly higher MTTR measurements, which will reflect a more accurate measurement.

This improvement is planned to be released on January, 21st. Please reach out to your account team for any questions.